Privacy policy
Welcome to Teledate. The Platform is provided and controlled by BYTEWAVE IT SERVICES LLC. (“BYTEWAVE”, “we” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy covers the experience we provide for users age 18 and over on our Platform. This policy is effective from 15th of February 2024.
WHAT INFORMATION DO WE COLLECT?
We collect information when you create an account and use the Platform. More information about the categories and sources of information is provided below.
Information you choose to provide
For certain activities, such as when you register, upload content to the Platform, or contact us directly, you may provide some or all of the following information:
▪ Registration information, such as age, username and password, language, and email or phone number
▪ Profile information, such as name, account information, and profile image
▪ User-generated content, including posts, texts, comments, photographs that you choose to upload or broadcast on the Platform (“User Content”)
▪ Your opt-in choices and communication preferences
▪ Information to verify an account
▪ Information in correspondence you send to us
Information we obtain from other sources
We may receive the information described in this Privacy Policy from other sources, such as:
Social Media. If you choose to link or sign up using your social network (such as Telegram inc.), we may collect information from these social media services, including your contact lists for these services and information relating to your use of the Platform in relation to these services.
Third-Party Services. We may collect information about you from third party services, such as advertising partners and analytics providers, as well as share such information with third parties pursuant to your consent.
Others Users of the Platform. Sometimes other users of the Platform may provide us information about you, including through customer service inquiries.
Information we collect automatically
We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers.
We collect information regarding your use of the Platform and any other User Content that you generate through and broadcast on our Platform. We also link your subscriber information with your activity on our Platform across all your devices using your email, phone number, or similar information.
Location data
We collect information about your location, including location information based on your IP address. With your permission, we may also collect Global Positioning System (GPS) data.
Metadata
When you upload User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, and by whom the piece of User Content was collected and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata will consist of data that you chose to provide with your User Content, e.g. any hashtags used to mark keywords to the captions.
We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.
THE TYPES OF PERSONAL DATA WE USE
We collect and use the following information about you:
Your Profile Information
You give us information when you register on the Platform, including your username, date of birth, email address and/or telephone number, information you disclose in your user profile and your photograph.
User Content and Behavioral Information
We process the content you generate and view on the Platform, including preferences you set, photographs you upload, comments you make (“User Content”). We collect information through surveys, challenges and competitions in which you participate. We also collect information regarding your use of the Platform, e.g. how you engage with the Platform, including how often you use the Platform and how you interact with content we show you.
We infer your interests, gender and age for the purpose of personalizing content. We also infer the interests of our users to better optimize advertising across our Platform. If you have consented, we will use this information for the purpose of serving personalized advertising.
We review User Content for content moderation purposes to enforce our community guidelines, comply with legal obligations, and prevent and respond to abuse, fraud, illegal activity and other potentially harmful content on the Platform.
We also process information about your followers, the likes you receive and responses to content you upload, for the purposes of personalizing your "For You" Feed, promoting your content to other users and exploring whether your profile presents opportunities for collaboration.
We do this to prevent and block spam, prevent and detect crime, safeguard children (where this is in the substantial public interest) or to protect the interests of our users and other people.
Please also be aware that messages sent to other users of the Platform will be accessible by those users and that we are not responsible for how those users use or disclose them.
Information from Third Parties
You may choose to share certain data with us from third parties or, through your use of the Platform.
Business Partners
If you choose to register to use the Platform using your social media account details (e.g. Telegram Messenger) you will provide us or allow your social network to provide us with your username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. For further information on sharing your Telegram Messenger account info with us.
Advertisers and Measurement Partners
Where you have consented to personalized advertising, we will match your information e.g., your mobile advertising ID, where it is provided to us by advertisers and other partners, with your Teledate profile to serve you ads. We may also serve you ads based on the information we infer from the data these partners provide. You can opt out of this activity at any time via your app settings by going to 'Privacy and safety' and then to 'Personalization and data' and opting out of ‘Ads based on data received from partners’.
We use information provided by our measurement partners, to understand how you’ve interacted with our ad partners’ websites and better assess the effectiveness of the advertising on our Platform.
Technical information
We collect certain information from you when you use the Platform including when you are using the app without an account. Such information includes your IP address, instance IDs (which allow us to determine which devices to deliver messages to), time zone settings, identifier for advertising purposes and the version of the app you are using. We will also collect information regarding the device you are using to access the Platform such as the model of your device, the device system, network type, device ID, your screen resolution and operating system, Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices.
Location
When you use the Platform on a mobile device, we will collect information about your location in order to customize your experience. We infer your approximate location based on your IP address. In certain jurisdictions, we may also collect Global Positioning System data.
We use your personal data to find matches based on your contact information and your address book. However, your contact information and your address book are private and will not be disclosed. We use a technical system to find matches without sending your own information or your address book to us in plain text.
HOW WE USE YOUR INFORMATION
As explained below, we use your information to improve and administer the Platform, and to allow you to use its functionalities. We may also use your information to, among other things, show you suggestions, promote the Platform, and customize your ad experience.
We generally use the information we collect:
▪ to fulfill requests for products, services, Platform functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback
▪ to customize the content you see when you use the Platform. For example, we may provide you with services based on the country settings you have chosen or show you content that is similar to content that you liked or interacted with
▪ to send promotional materials from us or on behalf of our affiliates and trusted third parties
▪ to improve and develop our Platform and conduct product development
▪ to measure and understand the effectiveness of the advertising we serve to you and others and to deliver targeted advertising
▪ to make suggestions and provide a customized ad experience
▪ to support the social functions of the Platform, including to permit you and other users to connect with each other through the Platform and for you and other users to share, download, and otherwise interact with User Content posted through the Platform
▪ to use User Content as part of our advertising and marketing campaigns to promote the Platform
▪ to understand how you use the Platform, including across your devices
▪ to infer additional information about you, such as your age, gender, and interests
▪ to help us detect abuse, fraud, and illegal activity on the Platform
▪ to ensure that you are old enough to use the Platform (as required by law)
▪ to communicate with you, including to notify you about changes in our services
▪ to announce you as a winner of our contest, sweepstakes, or promotions if permitted by the promotion rule, and to send you any applicable prizes
▪ to enforce our terms, conditions, and policies
▪ consistent with your permissions, to provide you with location-based services, such as advertising and other personalized content
▪ to inform our algorithms
▪ to combine all the information, we collect or receive about you for any of the foregoing purposes
▪ for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
HOW WE SHARE YOUR INFORMATION
We are committed to maintaining your trust, and while Teledate does not sell personal information to third parties, we want you to understand when and with whom we may share the information we collect for business purposes.
For Legal Reasons
We may disclose your information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of Teledate, the Platform, our affiliates, users, or the public. We may also share your information to enforce any terms applicable to the Platform, to exercise or defend any legal claims, and comply with any applicable law.
With Your Consent
We may share information for other purposes pursuant to your consent or with your further direction.
If you access third-party services, such as Google to login to the Platform or to share information about your usage on the Platform with others, these third-party services may be able to collect information about you, including information about your activity on the Platform, and they may notify your connections on the third-party services about your use of the Platform, in accordance with their privacy policies.
If you choose to engage in public activities on the Platform, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.
HOW LONG WE KEEP YOUR PERSONAL DATA
We retain your information for as long as it is necessary to provide you with the service so that we can fulfil our contractual obligations and exercise our rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data.
If you ask us to delete your account it will first be placed into a deactivated state for 30 days (to allow you to request it to be reinstated), followed by the deletion of the account. We will also delete personal data that relates to the in-app messaging function within 30 days of you cancelling your user account. Please note that messages sent to other users of our service are stored on their devices and cannot be deleted by us.
In each case, there are also occasions where we may need to keep your data for longer in accordance with our legal obligations or where it is necessary for legal claims.
YOUR RIGHTS
You may submit a request to access or delete the information we have collected about you by sending your request to us at the email or physical address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. And we do not discriminate based on the exercise of any privacy rights that you might have.
YOUR CHOICES
▪ You can switch off GPS location information functionality on your mobile device if you do not wish to share GPS information.
▪ If you have registered for an account you may access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.
SECURITY
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform, which means any transmission is at your own risk.
We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk that may be posed to you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.
We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
CHILDREN
The Platform otherwise is not directed at children under the age of 18. If we become aware that personal information has been collected on the Platform from a person under the age of 18 we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 18 on the Platform, contact us at: leg[email protected]
OTHER RIGHTS
Content Removal for Users Under 18
Users of the Platform who are are under 18 years of age may request and obtain removal of User Content they posted by contacting us at: [email protected]All requests must be labeled "Removal Request" on the email subject line. All requests must provide a description of the User Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.
CHANGES
We will notify you of any material changes to this policy through a notice provided via the Platform or by other means. The “Last Updated” date at the top of this policy reflects the effective date of such policy changes.
Verifying your identity
For your safety and to allow us to make sure that we do not disclose any of your personal data to unauthorized third parties, in order to verify your identity and guarantee the adequate exercise of your rights, we may request specific information and/or documents from you before we can properly respond to a request received concerning your data. All data and documents received from you in the process of responding to your requests will be used for the strict purposes of analyzing your request, authenticating your identity, and finally responding to your request.
Limitations to your rights
In certain situations, we may have legitimate reasons not to comply with some of your requests. For instance, we may choose not to disclose certain information to you when a disclosure could adversely impact our business whenever there is a risk of violation to our trade secrets or intellectual property rights. In addition, we may refrain from complying with a request for erasure when the maintenance of your data is required for complying with legal or regulatory obligations or when such maintenance is required to protect our rights and interests in case a dispute arises. Whenever this is the case and we are unable to comply with a request you make, we will let you know the reasons why we cannot fulfill your request.
CONTACT
Questions, comments and requests regarding this policy should be addressed to: